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New AppExchange Component || Activity Timeline || View related records in a whole new way


Salesforce Labs published a new Lightning Web Component named "Timeline". It will display the related records in a totally different way i.e. in a timeline fashion.

I installed this in my developer org and this post is about how to configure this component.

Pre-requisite: Enhanced Email should be enabled in the org.

Here are the steps:

Permission Set 

Assign the permission set "Timeline User" to the users.

Update Timeline Configurations Page Layout

Open the Timeline Configuration Page Layout and in the related list - Timeline Child Objects, include the New button.

Create Timeline Configuration record

Let's say we want to include this component in Account record page. So we will first create the Time Configuration record like below -


Create Timeline Child records

Let's say we want to display Contact and Opportunities in Activity Timeline. So we will create two Timeline Child records like below -

Note - Here is the quip document explaining the field details. Link


Include the component - Activity Timeline in Account record page 


Here comes the new view of the related record



Observation(as of today): Fields are not getting displayed properly while expanding the individual items in the Activity Timeline. I informed Salesforce Labs Team about the issue. Will update this post based on the response.

Overall this is a very cool component published by Salesforce Labs and I am quite sure this will provide great addition to any implementation.


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1 comment:

  1. Thank you for sharing this information. I like the way you described the steps in the post. I was having difficulties following Salesforce's Quip document(guide book). It didn't capture all the steps and also the pre-requisite is missing in that document. Appreciate you taking time and putting this in the blog. I just forwarded this post to my team as we are going to use the AppExchange product.

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